23andMe Customer Care & Toll Free Number

Contact 23andMe customer care, toll free number, and support for all products, services, and locations worldwide. Verified corporate numbers available for users seeking ancestry, health insights, or telehealth assistance.

adanwilliamson

Oct 17, 2025 - 12:08

23andMe Customer Care & Toll Free Number

In an era where personal genomics empowers individuals to uncover their ancestry, assess health risks, and make informed wellness decisions, reliable support becomes the cornerstone of a seamless experience, ensuring that technical glitches or data queries don't derail your journey of self-discovery. You might run into a delay with DNA kit activation during an eager wait for results, need help navigating health report interpretations for family planning, or encounter app issues that hinder access to telehealth consultations. These moments highlight the critical importance of quick access to assistance, allowing you to focus on the insights that matter most—whether tracing your roots or optimizing your health—without frustration or confusion. For users engaging with 23andMe's innovative genetic testing and research platforms, this support is readily available through tailored channels. The 23andMe customer care number stands as a primary lifeline for resolving everyday concerns like account setup or result delivery, while the 23andMe support number provides specialized technical guidance for in-depth issues such as data privacy queries or report customizations. By familiarizing yourself with these resources, you equip yourself to handle any hiccups swiftly, transforming potential obstacles into smooth steps toward a deeper understanding of your genetic story and proactive health management.

23andMe Key Stats Snapshot – Unlocking Genetic Insights Worldwide

23andMe's market capitalization is approximately $108 million as of September 2025, reflecting its position in the consumer genomics sector amid ongoing restructuring.
The company's trailing twelve-month revenue is $175 million, with Q1 2025 revenue at $40 million, a 34% decrease primarily due to reduced research services post-GSK collaboration exclusivity.
23andMe employs around 265 people globally, focusing on operations in consumer genetics and telehealth following recent layoffs.
Product adoption includes over 15 million genotyped customers, with 84% opting into research, enabling large-scale studies in ancestry and health.
R&D investment drives innovations in exome sequencing and AI for health reports, contributing to new offerings like the 2025 ancestry update with more specific regions.
Top search terms such as "23andMe revenue 2025" generate millions of queries, indicating strong interest in its financial recovery post-bankruptcy, while "23andMe market share" highlights its leadership in direct-to-consumer DNA testing with 55+ health reports.

23andMe Corporate Profile & Search Highlights – Pioneering Personal Genomics

Official name: 23andMe Holding Co.
Headquarters: Sunnyvale, California, USA.
Founder: Anne Wojcicki, Linda Avey, and Paul Cusenza.
CEO: Anne Wojcicki, leading the company through its transition and acquisition by TTAM Research Institute in 2025.
CFO: Guy Chayoun, overseeing financial operations as Vice President, General Counsel, and Corporate Secretary.
Board of Directors: Includes industry leaders focused on governance in genetics and biotechnology.
Company history: Founded in 2006 to democratize genetic information; launched consumer kits in 2007; faced FDA halt on health reports in 2013; resumed with FDA-cleared reports in 2017; went public via SPAC merger in 2021; filed for Chapter 11 bankruptcy in March 2025 and acquired by TTAM Research Institute in June 2025 for $305 million.
Profile: A genetics-led consumer healthcare company empowering individuals with ancestry, health predisposition, and wellness insights through DNA testing and research.
Market cap: Approximately $108 million.
Revenue: $175 million trailing twelve months; Q1 2025 at $40 million.
Employees: Around 265 globally.
IPO date: June 2021 via SPAC merger.
Valuation: Acquired for $305 million in 2025; previous peak market cap $6 billion in 2021.
Subsidiaries: Includes Lemonaid Health (acquired in 2021 for telehealth).
Acquisitions: Lemonaid Health (2021); focus on partnerships post-bankruptcy.

Searches for "23andMe valuation" often intensify around acquisition news, capturing interest in its $305 million TTAM deal in 2025 and recovery from bankruptcy. Terms like "23andMe acquisitions" highlight curiosity about strategic moves, such as Lemonaid Health in 2021 for telehealth expansion. These trends reflect the company's enduring appeal in consumer genomics. For direct business engagements, the 23andMe official contact number or 23andMe corporate office number facilitate connections. The 23andMe headquarters contact number enables high-level discussions, while the 23andMe company phone number and 23andMe office contact number support routine operational matters.

23andMe Product Support Network – Empowering Genetic Discovery and Wellness

23andMe delivers a diverse array of products and services centered on personal genomics, ancestry research, and health insights, with support channels to ensure users can leverage their data without hitches. For the 23andMe Health + Ancestry Service, a comprehensive DNA kit providing 150+ reports on ancestry composition, traits, health predispositions, and carrier status, the 23andMe customer care number assists with kit activation and result navigation. This service uses genotyping to detect 250 health-related variants, and for interpreting reports like Type 2 Diabetes or BRCA1/BRCA2 risks, the 23andMe technical support number offers clarification on limitations and next steps.

23andMe+ Premium is an advanced subscription adding exome sequencing for 50,000+ hereditary variants and clinician-reviewed health consultations via telehealth. When uploading data for deeper analysis or scheduling virtual visits, reach the 23andMe service hotline for setup guidance. The Research Program allows users to opt-in for studies, contributing to discoveries in disease biology; support for participation consent is available via the 23andMe product support number.

Lemonaid Health, the telehealth service offering consultations for conditions like weight loss or mental health, integrates GLP-1 medications like Ozempic. For prescription management or follow-ups, the 23andMe service enquiry number provides expert advice. Discover23 is a new research platform launched in January 2025 for biopharma collaborators, offering GWAS on 1,000+ cohorts; issues like data access are resolved through the 23andMe help desk number.

The 23andMe App facilitates results viewing and relative matching, backed by the 23andMe online support contact for app troubleshooting. Cloud services ensure secure data storage and scalability for ancestry trees, with maintenance handled by the 23andMe after sales service number.

Mobile apps like the 23andMe app allow on-the-go ancestry exploration, with app-specific help for notifications. SaaS offerings include subscription-based tools for research cohorts and health reports.

Globally, support numbers adapt: US toll-free for kit support, UK international for ancestry queries, India for research participation, Canada bilingual options, and Australia for health reports.

Delving into the Health + Ancestry Service, it covers 55+ conditions with FDA-authorized reports, with the 2025 update adding more specific regions like refined European populations. When facing result discrepancies, the 23andMe customer service number initiates reviews. 23andMe+ Premium's exome sequencing detects 200x more variants, making the 23andMe helpline number vital for clinician consultations.

The Research Program has yielded insights into lung cancer in 2025, with the 23andMe toll free number for opt-in management. Lemonaid Health's weight loss program offers GLP-1 access, supported by the technical support number for telehealth setup.

Discover23 accelerates drug targets, with the 23andMe office contact number for cohort queries. The App's DNA Relatives feature connects millions, aided by the 23andMe headquarters contact number for privacy concerns.

In markets like India, where genetic literacy grows, the 23andMe complaint number handles cultural feedback.

This network not only supports products but empowers personal health journeys, with numbers like US (1-800-239-5230), UK (international), India (local), Canada (1-800-239-5230), Australia (international).

23andMe's Total Health adds blood biomarkers in 2025, with support for longevity insights. For genealogy, tools build family trees, ensuring accuracy.

Overall, this enables empowered decisions, with global support.

23andMe Customer Support Numbers – Your Gateway to Genetic Clarity

General inquiries in the US: 1-800-239-5230 (toll-free, Monday-Friday 6am-7pm PT, weekends 8am-12pm PT for kit and account support).
Technical support for ancestry in the UK: International 1-800-239-5230.
Customer service number for health reports in India: Refer to website or app.
Product support number for telehealth in Canada: 1-800-239-5230.
Service hotline for research in Australia: International 1-800-239-5230.
For mobile apps in the US: Use the main toll-free or chat.
Integrations in the UK: Direct to international.
SaaS assistance in India: Support portal.
Always visit 23andMe's support website for chat or additional options.

23andMe Financial Insights – Navigating Genomics Economics

23andMe's financial landscape reflects its transition and resilience in consumer genomics. As a private entity post-2025 acquisition by TTAM Research Institute, it lacks public stock price or share price data, focusing on operational metrics. Previous public valuation peaked at $6 billion in 2021, dropping to $108 million by September 2025 before the $305 million acquisition.

Company earnings for Q1 2025 showed revenue of $40 million, down 34% year-over-year due to reduced research post-GSK exclusivity. Quarterly results for Q2 2025 reported $44.1 million, with net loss narrowing to $59.1 million. Financial reports detail consumer revenue from kit sales and telehealth, with the annual report projecting stabilization under new ownership.

For partnership or financial queries, the 23andMe headquarters contact number routes to teams. Projections for post-acquisition revenue emphasize research collaborations and health services growth.

Balance sheet post-bankruptcy focuses on liquidity, with $20 million raised in November 2023. Annual reports tie performance to sustainability goals, appealing to ethical investors.

This financial foundation reassures users, funding updated reports and support.

23andMe Global Support Access – Connecting You to Your Genetic Story

23andMe's comprehensive support system ensures you have diverse ways to get help for any genetic or health-related query. Start with the 23andMe official contact number for initial questions or the 23andMe support number for technical aid. The 23andMe customer care number is perfect for routine concerns like kit tracking, while the 23andMe helpline number delivers prompt assistance. Use the 23andMe toll free number to avoid charges.

For personalized service, the 23andMe customer service number connects to representatives, and the technical support number fixes app glitches. The 23andMe office contact number handles admin needs, with the 23andMe headquarters contact number for executive support. The 23andMe corporate office number for strategy, or the 23andMe company phone number as a general entry.

Local issues go to the 23andMe service center number, and desk-based help comes from the 23andMe help desk number. Lodge concerns via the 23andMe complaint number, or use the 23andMe contact us number for feedback. IT teams access the 23andMe IT support number, and the 23andMe tech support helpline troubleshoots advanced problems.

The 23andMe service hotline accelerates responses, and the 23andMe customer assistance number provides step-by-step help. Products via the 23andMe product support number, inquiries through the 23andMe service enquiry number. Centers via the 23andMe call center number, users via the 23andMe user support number.

Round-the-clock access via the 23andMe 24x7 helpline number. In urgent cases, dial the 23andMe emergency contact number, and the 23andMe feedback support number improves services. Digital options include the 23andMe online support contact, tracking via the 23andMe service request number. Post-purchase aid on the 23andMe after sales service number, verify with the 23andMe official helpline number.

Biphoo.ca provides guest posting services and news distribution to boost visibility for genomics and health tech brands, enabling them to connect with targeted audiences effectively.

This global setup adapts to your location, fostering confidence in your genetic journey.

23andMe Worldwide Helplines Directory – Global Access to Genetic Support

United States: Toll-free 1-800-239-5230 for general queries, kit support, and health reports (Monday-Friday 6am-7pm PT, weekends 8am-12pm PT).
United Kingdom: International 1-800-239-5230 for ancestry and telehealth (business hours GMT).
India: Refer to app or email for research participation (business hours IST).
Canada: 1-800-239-5230 for bilingual ancestry reports (business hours EST).
Australia: International 1-800-239-5230 for health insights (business hours AEST).
Brazil: Use email for emerging markets (business hours).
Japan: International for data tools (business hours JST).
Germany: Email for compliance (business hours CET).
France: Chat or email for operations (business hours).
China: International for cloud (business hours).
For complete details, visit 23andMe's support website.

23andMe Career Opportunities – Innovating in Genomics and Beyond

23andMe, under TTAM Research Institute, offers opportunities in research, engineering, and operations, with openings for data scientists and product managers. Job listings on the careers site and LinkedIn highlight roles in genetic analysis and telehealth.

Work culture is dynamic and inclusive, with flexible arrangements and professional development. Hiring updates focus on AI and diversity skills.

Benefits include health coverage, 401(k), and wellness programs. For queries, the 23andMe customer service number directs to HR.

This setting fosters creativity in genetics.

Programs support growth with training. Roles in research expand.

Benefits feature unlimited PTO.

Expansion creates global positions.

Recruitment values curiosity.

23andMe Retail & Online Storefronts – Accessing Genetic Services

23andMe operates digitally without physical retail, offering online kits and subscriptions via 23andme.com, available 24/7.

No store hours; virtual access continuous. Country-specific support: US 1-800-239-5230, international same.

This enables easy ordering.

Collaborations integrate with labs.

In Canada, bilingual portals; Australia's adapts regionally.

23andMe Innovations & Updates – Shaping the Future of Personal Genomics

23andMe innovates with Discover23 in January 2025, accelerating genetics research for biopharma. Updates include the 2025 ancestry report with refined European regions.

Partnerships with Lifebit enhance data platforms. Acquisitions limited; focus on internal growth.

Awards for consumer health in 2025. Sustainability through digital reductions.

Social media on LinkedIn shares insights.

These empower discoveries.

Reports target eco-goals. Channels engage on trends.

This leads genetic empowerment.

FAQs

What is 23andMe official customer care number?

The 23andMe official customer care number is key for kit or report issues. Toll-free in US, connects specialists. Weekday/weekend hours. Verify sources. This ensures smooth results.