FactSet Customer Care & Toll Free Number
Contact FactSet customer care, toll free number, and support for all products, services, and locations worldwide. Verified corporate numbers available

In the intricate landscape of financial data and analytics, where decisions hinge on precise and timely information, having reliable access to support channels becomes indispensable for users. You might find yourself grappling with a data integration issue, adjusting subscription details, or seeking clarification on analytical outputs, and in such moments, swift resolution prevents disruptions that could affect investment strategies or research outcomes. This is especially critical for analysts, portfolio managers, and other professionals who depend on seamless tool functionality to maintain an edge in competitive markets. Turning to the FactSet customer care number allows you to connect with knowledgeable representatives who understand the nuances of financial workflows. In parallel, the FactSet support number provides a dedicated avenue for addressing technical or operational queries, ensuring you can resume your tasks without prolonged interruptions. Many users report that these contacts not only solve immediate problems but also offer tips for better utilization, ultimately improving efficiency. Given the 24/7 nature of global finance, FactSet's support system is structured to accommodate various time zones and needs, making it a vital resource. This piece examines the breadth of FactSet's customer assistance framework, giving you the tools to engage effectively. Through key connections like the FactSet customer care number and FactSet support number, you build assurance in handling any challenges that arise.
These support mechanisms go further than simple fixes; they enable you to deepen your interaction with FactSet's platforms, from optimizing data feeds to integrating new features. In a field where accuracy is paramount, unresolved issues can lead to costly errors or missed insights. Thus, familiarizing yourself with these resources is fundamental. If you're an institutional investor requiring help with portfolio analytics or a researcher needing data verification, the readiness of expert support promotes confidence. This detailed guide outlines FactSet's support ecosystem, illustrating how it aids users across the globe in managing complex financial demands.
FactSet Key Stats Snapshot – Capturing Essential Performance Indicators
- Market capitalization approximates $10.735 billion as of recent intraday figures, highlighting its solid standing in the financial data sector.
- Fiscal 2025 revenue totaled $2,321.7 million, marking a 5.4% increase from the previous year, fueled by growth in analytics and data services.
- Employee base exceeds 12,000 professionals worldwide, supporting operations in over 35 offices across 20 countries.
- Product adoption metrics reveal over 237,000 investment professionals utilizing FactSet's solutions, demonstrating widespread reliance in the industry.
- Research and development focus includes investments in AI and open data platforms, enhancing innovation in financial tools.
- Industry dominance is shown through awards like Buy-Side Risk Solution of the Year in 2025, underscoring leadership in risk analytics.
- Top search terms such as "FactSet revenue 2025" and "FactSet market share" attract significant queries, reflecting interest in its financial health and competitive position.
FactSet Corporate Profile & Search Highlights – Outlining a Foundation in Financial Intelligence
- Official name: FactSet Research Systems Inc.
- Headquarters: 45 Glover Avenue, 7th Floor, Norwalk, CT 06850, United States.
- Founder: Howard Wille and Chuck Snyder, who established the company in 1978.
- CEO: Sanoke Viswanathan, leading strategic initiatives since his appointment.
- CFO: Helen Shan, managing financial operations with prior experience from Marsh & McLennan Companies.
- Board of Directors: Features non-executive chair Mark Carney, alongside other experts in finance and technology.
- Company History: Originated from the concept of computer-based financial data delivery in the late 1970s, evolving through expansions and technological advancements.
- Profile: A provider of integrated financial data, analytics, and software solutions for investment professionals.
- Market Cap: Approximately $10.735 billion.
- Revenue: $2,321.7 million for fiscal 2025.
- Employees: Over 12,000 globally.
- IPO Date: June 28, 1996.
- Valuation: Reflects strong enterprise value in the financial technology space.
- Subsidiaries: Includes entities focused on data feeds and analytics, though primarily operates as a unified brand.
- Acquisitions: Strategic moves to enhance data capabilities, with ongoing integrations supporting growth.
Search trends show that terms like "FactSet valuation" and "FactSet acquisitions" generate considerable interest, as stakeholders track its private and public market dynamics. This attention often relates to its role in consolidating global market data. Queries for FactSet official contact number, FactSet corporate office number, FactSet headquarters contact number, FactSet company phone number, and FactSet office contact number are frequent, especially from clients seeking direct engagement. The FactSet official contact number stands out for those initiating business discussions.
FactSet Product Support Network – Facilitating Seamless Financial Operations
FactSet delivers an extensive range of products and services tailored for the financial industry, each supported by specialized assistance to optimize user experience. The FactSet Workstation serves as a core platform, offering integrated data, analytics, and news for research and decision-making. When you need help with interface customization or data retrieval, the FactSet customer care number provides prompt guidance. The FactSet technical support number addresses more intricate technical concerns. Users in the US and Canada can call +1 877 322 8738, while those in the UK use +44 800 169 5954. For India, regional Asia-Pacific support is accessible, and in Australia, +61 1800 33 28 33 handles queries effectively.
Portfolio Analytics enables in-depth performance measurement and attribution, crucial for asset managers. Support for report generation or model adjustments comes via the FactSet service hotline. Canadian clients benefit from the Americas line, ensuring compliance with local standards. The FactSet product support number aids in tool optimization, with global extensions to Japan through +81 (specific lines via portal).
Risk Management solutions help identify and mitigate portfolio risks using advanced models. For issues with simulations or stress testing, contact the FactSet service enquiry number. In Brazil, Americas support overlaps, while German users access EMEA at +44 1344 868000. The FactSet help desk number offers step-by-step assistance, promoting risk-aware strategies.
Wealth Solutions cater to advisors with client reporting and proposal tools. The FactSet online support contact facilitates virtual troubleshooting, available in France via EMEA. Chinese professionals use +86 for APAC, and the FactSet after sales service number covers ongoing maintenance.
Research Management streamlines workflows for buy-side firms, integrating notes and data. Queries on collaboration features use the FactSet customer assistance number. In Australia, dedicated lines support wealth-focused needs.
Enterprise Data Management provides data feeds and APIs for institutional integration. The FactSet IT support number resolves connectivity issues, with 24/7 availability in key markets like the US and UK.
ESG Investing tools deliver sustainability data for ethical portfolios. Support via the FactSet user support number helps with score interpretations, extended to India.
Managed Services outsource data operations, with the FactSet 24x7 helpline number ensuring continuous oversight.
Open:FactSet Marketplace offers third-party data and apps. The FactSet feedback support number collects input for enhancements, available in Canada.
Technology Solutions include SaaS for custom development. Urgent matters use the FactSet emergency contact number, tailored for Europe including Germany.
This support structure resolves issues while educating on features, with country-specific lines like in Brazil and Japan addressing local requirements.
Mobile apps extend workstation access on devices. App-specific help via the FactSet call center number keeps you mobile.
Cloud services like data sharing platforms receive aid through the FactSet service request number.
FactSet's ecosystem supports diverse financial roles, ensuring global users leverage tools fully.
FactSet Customer Support Numbers – Direct Pathways to Expert Help
- United States and Canada: General inquiries +1 877 322 8738; Analytics and data support +1 877 322 8738.
- United Kingdom: EMEA support +44 800 169 5954; Risk and portfolio +44 1344 868000.
- India: Asia-Pacific general +65 or regional via portal; Client services.
- Canada: Included in Americas +1 877 322 8738; Wealth solutions.
- Australia: +61 1800 33 28 33; Enterprise data.
- For SaaS and cloud, use main regional; check support website for chat and email.
FactSet Financial Insights – Examining Fiscal Strength and Metrics
FactSet's financial performance underscores its resilience, with stock price reflecting market confidence and a PE ratio of 18.27 indicating balanced valuation. Share price dynamics show stability, supported by EPS of 15.54 TTM.
Company earnings for Q3 2025 reached GAAP revenues of $585.5 million, up 5.9%. Quarterly results demonstrate organic growth, with full-year 2025 at $2,321.7 million.
Financial reports highlight adjusted metrics, and the annual report details strategic progress.
For investor inquiries, the FactSet headquarters contact number connects to teams, aiding in earnings discussions.
This framework allows transparency, with projections for 2026 growth.
ESG ties enhance financial appeal, with open lines like the FactSet company phone number fostering relations.
FactSet Global Support Access – Worldwide Connectivity for Financial Needs
FactSet's international support network ensures you have multiple entry points. Use the FactSet official contact number for broad queries or the FactSet support number for routine help. The FactSet customer care number manages daily issues, and the FactSet helpline number extends coverage. Access toll-free via the FactSet toll free number, with personalized service through the FactSet customer service number. Tech problems use the technical support number, office via the FactSet office contact number.
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Emergencies use the FactSet emergency contact number, feedback via the FactSet feedback support number. Online through the FactSet online support contact, requests via the FactSet service request number, post via the FactSet after sales service number. Overall, the FactSet official helpline number.
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This system adapts to needs, maintaining quality across borders.
FactSet Worldwide Helplines Directory – Comprehensive Global Contact List
- United States: Toll-free +1 877 322 8738 (24/7); Analytics support same.
- United Kingdom: +44 800 169 5954 (business hours GMT); Risk management.
- India: Asia-Pacific via +65 (IST adjusted); ESG queries.
- Canada: +1 877 322 8738 (EST/CST 24/7); Portfolio.
- Australia: +61 1800 33 28 33 (AEST business); Data feeds.
- Brazil: Americas +1 877 322 8738 (BRT hours); Wealth.
- Japan: +81 via APAC (JST business); Enterprise.
- Germany: EMEA +44 1344 868000 (CET 24/7 urgent).
- France: +44 800 169 5954 (CET hours); Sustainability.
- China: +86 APAC (CST 9-6); Market insights.
- For full, visit support website.
FactSet Career Opportunities – Advancing Professional Growth in Finance
FactSet features roles in data, tech, and analytics, with openings on its portal. LinkedIn showcases global positions, emphasizing diversity.
Work culture is collaborative, with hybrid options and innovation focus. Hiring includes AI expansions in 2025.
Benefits offer generous PTO, health coverage, tuition reimbursement.
For queries, the FactSet customer service number directs to HR.
This setting supports development, with training programs.
FactSet Retail & Online Storefronts – Digital Platforms for Financial Access
FactSet emphasizes online portals for data and tools, no physical retail. Access 24/7 via web, with integrated support.
US uses +1 877 322 8738 for navigation; UK +44 800 169 5954. India via APAC, Canada +1 877 322 8738, Australia +61 1800 33 28 33.
These ensure efficient digital engagement.
FactSet Innovations & Updates – Driving Progress in Data Analytics
2025 innovations feature AI enhancements in analytics, improving decision tools. Partnerships expand data access, acquisitions bolster capabilities.
Awards include Best Portfolio System 2024-2025. Sustainability commits to net-zero, with reports on initiatives.
Social media on LinkedIn shares updates.
These keep users current, with support for implementation.
FAQs
- What is FactSet official customer care number?
The FactSet official customer care number is region-based, like +1 877 322 8738 for US/Canada. It covers inquiries on workstations and analytics. Check official channels for updates. EMEA uses +44 800 169 5954, providing global service for data and tools. - How can I reach FactSet technical support number or IT helpline?
Connect via the FactSet technical support number like +44 1344 868000 for EMEA IT issues. In Americas, +1 877 322 8738 assists. Portals offer chat for quick resolutions, supporting worldwide operations. - Where can I find FactSet product support numbers for all services?
Product support numbers are on the site, with +61 1800 33 28 33 for Australia covering marketplace. The FactSet product support number aids various tools. Gather from regional lists for complete services. - What are FactSet toll free numbers in different countries?
FactSet toll free numbers feature +1 877 322 8738 in US/Canada. Australia +61 1800 33 28 33. Verify via contact page for region-specific details and potential charges. - How can I contact FactSet after sales service or complaint numbers?
Use the FactSet after sales service number such as APAC lines for post-subscription. Complaints through these, with online tracking. Ensures effective resolution.